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From Failure to the Sweet Taste of Success - Heather Saffer

Gordon Henry • Sep 04, 2020

Today's Guest

If you have ever felt like you were a terrible employee, maybe you have what it takes to be a great entrepreneur. Heather Saffer the founder of Dollop Gourmet shares her story about finding success via entrepreneurship. Heather was a winner on Food Network’s hit TV show Cupcake Wars and appeared on the Shark Tank TV show. Heather shares her advice on the best thing an aspiring entrepreneur can do to find success.

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Episode Summary

Growing up I struggled to find activities I would say I excelled at. When I started working I kept either quitting or getting fired so I started to wonder if there was a better path for me. While I didn’t have much experience in the kitchen I knew I enjoyed eating desserts and I loved cupcakes. So I started a small gourmet cupcake business called The Cupcake Dreamery, which was great for a short time before a bad business partnership took everything downhill.


When I started over I opened a little storefront and launched Dollop Gourmet. From the beginning, I set my sights on getting on Food Network’s TV show Cupcake Wars. In 2012, I was chosen to be on the show and subsequently won. After that our business boomed and I started thinking about what’s next, that’s when I started to consider pursuing the Shark Tank TV show. 


Getting on Shark Tank can be a bit of a process, from the application to all the documents you have to submit during the vetting stage. When I was invited to be on the show I was supposed to film in June but when I expected to receive the call about my plane ticket I was told instead that I wasn’t going and I could try again for the next filming. 


Thankfully I finally did make it on the show and while the Shark Tank can be a bit overwhelming my main concern was if they were going to like the taste of my icing. I was able to secure an offer from both Kevin O’Leary and Barbara Corcoran. Going into the tank I knew that I wanted to make at least one counter to any offer I received. So after Barbara offered $75,000 for 30 percent I countered with $75,000 for 25 percent and she accepted the offer.


After Shark Tank, I didn’t hear anything from Barbara’s team for a while. When I did hear from her team we began another long due diligence process that took 4 to 5 months to complete. At the end of the day, I decided it wasn’t a good fit for me so I didn’t move forward with the offer. The Shark Tank effect is real though and once your episode airs you get a large volume of orders that come pouring in. 


After Shark Tank I kept expanding the business and leveraging the Shark Tank experience to get more publicity, I also wrote my second cookbook and brought in some investors via an accelerator program. Then I decided I was ready to make a transition out of the business and I was able to make a deal with a great Canadian company that has been in the frosting and glazes business for over 40 years. 


Resources Shared

Jay Schwedelson | Winning on Main Street Small Business Podcast
By Jay Schwedelson 04 Jan, 2024
Today, we’re sharing some big news and some bitter-sweet news. After hosting this podcast for over four years and 200+ episodes, we’re moving on and passing the baton to a new host who will be launching a new show. Thanks to all our loyal listeners and those who contributed to the show. Wishing you all success, and we invite you to check out Jay’s new show, Small Business Quick Wins.
Malcolm Peace | Winning On Main Street Small Business Podcast
By Malcolm Peace 28 Dec, 2023
Malcolm Peace is the founder and president of Tsetserra Growth Partners. He’s a native of Austin, TX. He is passionate about assisting family-owned small businesses in building enduring legacies. He specifically works with acquiring and running blue-collar industrial businesses in Texas and working with small business owners to drive long-term growth and profitability. He takes pride in helping family-owned small businesses sustain a lasting legacy. Succession planning is an integral part of his efforts. As a result, he focuses on building businesses up instead of tearing out people and processes.
Matt Murray | Winning on Main Street Small Business Podcast
By Matt Murray 21 Dec, 2023
Matt Murray is the Founder and CEO of Evolution Mechanical, Inc., which serves the commercial and industrial HVAC/R market. He is also the founder and CEO of Blue Collar King Coaching & Consulting, through which he guides owners and would-be owners of service-based businesses in the blue-collar trades to succeed personally and professionally. As such, Matt’s expertise goes far beyond “just” his technical expertise in the HVAC/R field. Matt is also an expert in leadership, business development, business systems & strategy, operations, strategic planning, sales, and more. Matt runs his life and businesses based on strong core values and is passionate about helping others live happy, successful, and fulfilling lives.
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